Refund & Cancellation Policy

Version 1.0 · Effective date: 9 September 2026

We want you to be confident before you pay — that's why every TailorBoss account starts with a free 30-day trial with full access and no credit card required. This policy explains what happens with payments after that.

7-day money-back guarantee

If you purchase your first paid subscription and TailorBoss isn't right for your shop, contact us within 7 days of your first payment and we will refund it in full — no questions asked.

After 7 days, and renewals

Beyond the 7-day window, and for renewal payments, fees are non-refundable. If you cancel, your plan simply doesn't renew — you keep full access until the end of the period you've paid for, and your data remains exportable throughout.

Cancellation

You can cancel at any time by contacting us on WhatsApp or email. Cancelling stops future billing; it does not delete your account or your data. There are no cancellation charges.

Plan changes

Upgrading mid-period? Contact us and we'll adjust fairly for the unused portion of your current plan. Downgrades take effect from your next renewal.

How refunds are processed

Approved refunds are made to your original payment method within 7–10 business days. To request a refund, contact us with your registered phone number and payment reference:

Email: support@tailorboss.com · Phone/WhatsApp: +91 80883 80060